About Spy
THE COMPANY

The color orange is symbolic of much of life itself; bold, fiery, unique and sometimes blinding, a color that ignited a group of active friends in Southern California to re-invent eyewear.  Their vision was orange and a single thought rang true: “it’s not seeing different things; it’s seeing the same things differently.”  

Spy Optic was created by a group of action sports and motorsports enthusiasts who immersed themselves in the culture they knew best. Key founders Mark Simo, Brian Simo and Beaver Theodosakis saw what was on the market for eyewear in 1994 and wanted to make sunglasses better. As authentic, well-connected action sports entrepreneurs, their unbridled enthusiasm for reinventing modern eyewear attracted the world’s best athletes from motorsports, surfing and snowboarding. Spy’s athletes became a huge and influential part of the Spy family and the team’s mojo combined with Jerome Mage’s innovative design sense helped fuel the brand’s rapid growth.

A world-class roster of athletes helped shape, build and lay a foundation for the Spy brand. Snowboarders Shaun Palmer, Victoria Jelouse, Marc Frank Montoya, David Carrier-Porcheron, surfers Sunny Garcia and Malloy brothers, BMX rider Jamie Bestwick, motocross sensation Jeremy McGrath, skateboarder Danny Way, NASCAR drivers Richard “The King” and son Kyle Petty, Indy Car superstars Christian Fittipaldi and Paul Tracy. Spy team riders are not only elite athletes, fun personalities, but also key influencers in the development and design of its technical products for sunglasses, motocross and snow goggles.

Spy’s design is not only aesthetically pleasing, but continues to push the technological limits in eyewear.  Spy’s innovative patented Scoop® technology revolutionized its sport sunglass frames. The Spy Scoop® venting system combats lens fogging by promoting airflow between the lens and the wearer’s face. This system was such a success; its technology was seamlessly integrated and applied to its snow and motocross goggles. Spy’s polarization treatments superseded existing eyewear standards with its premium injected Trident polarized lenses. The lenses effectively eliminate more than 99% of blinding glare for precise, unobstructed vision. Spy’s ground-breaking technological advancement of the all new patent-pending dual Mosaic® lens in the Apollo snow goggle uses a proprietary anti-fog and anti-scratch lens that offers brilliant and maximum peripheral vision with nominal profile. Its one-of-a-kind lens technology is the most advanced on the market today.  

To continue to push the envelope for exceptional excellence and standards, in 2005, Spy acquired LEM S.r.l., a high quality sunglass and goggle manufacturer in Varese, Italy, a wholly-owned subsidiary of Orange 21 Inc., the parent company of Spy Optic. A majority of Spy’s sunglasses are hand fabricated at LEM S.r.l., which has crafted premium eyewear for Spy and other superior eyewear brands for over 15 years.  Spy Optic’s products are unique and the development is original.  Each sunglass and goggle’s roots can be traced from original sketch to finished product.

Live through our lens…


Spy Optic, Inc. designs, develops and sells premium eyewear products for the youth lifestyle market within action sports, fashion, music, and entertainment sectors.  Spy’s principal products, sunglasses and goggles, target the action sports market, including surfing, skateboarding, snowboarding, motorsports, and wakeboarding and skiing. Spy’s innovative proprietary products utilize high-quality materials, handcrafted manufacturing processes and engineered optical lens technology to convey premium quality, contemporary style, and progressive design.  Spy Optic, Inc. is a wholly-owned subsidiary of Orange 21 Inc. (NASDAQ:ORNG). Please visit www.spyoptic.com or contact info@spyoptic.com for inquiries.

GLOBAL HEADQUARTERS
Spy Optic, Inc.
2070 Las Palmas Drive
Carlsbad, CA 92011 USA
760. 804. 8420
www.spyoptic.com
info@spyoptic.com

EUROPEAN OFFICE
Spy Optic SRL
Via Belvedere
21020 Galliate Lombardo (VA) Italy
+39 0332 949 833
info@spyoptic.com


Thank you for choosing SPY
Our commitment to research and development has yielded some of the most innovative and technically advanced eyewear in the marketplace. Spy’s products are tested and worn by our dedicated team of world-class professional athletes in order to provide our customers with the highest possible standards of performance. Spy engineers are continuing to develop patented breakthrough frame and lens technologies utilizing highly specialized materials, properties, tints and coatings to maximize visual performance. Spy has revolutionized eyewear with its patented Scoop technology. US Patent # 5, 610, 668 / 5,898 , 468 / 5801, 805.


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International Returns
If you do not live in the United States, please visit our Dealer Locator to find a Dealer/Distributor in your area. Please return your glasses to that location. If you have any questions or comments please contact us by email at info@spyoptic.com.
Warranty and Repair
Spy provides a one year warranty on manufacturer’s defect from the date of purchase. Spy will replace any current style which is deemed to possess a manufacturer’s defect. Scratched lenses as a result of normal use are not covered by this warranty.

Spy does however offer a replacement service for items not covered under warranty.

For warranty or replacement service, please follow these easy steps:

1. Call Spy at either 800.779.3937 or 760.804.8420 to first acquire a return authorization number (R.A.#) and an address to send your product.

2. Your Spy customer service professional will supply you with instructions for the nearest Spy warranty center to send your eyewear. Do not send your package to the postal box on the reverse side of this card.

3. Your R.A.# expires after 30 days from the date it was given to you by customer service, so please be sure to send your defective glasses in as soon as possible.

4. Send your Spy sunglasses with the following information inside the package:
• A copy of your receipt dated within one year from an authorized Spy dealer. Spy does not warranty products purchased from unauthorized Spy dealers, or replace counterfeit or non-authentic items, i.e. “Fakes.” (Example: ebay, swap meets, street vendors or craigslist)
• If you do not have your receipt we can replace your frame for a nominal processing fee.
• Write the R.A.# on the outside of the package. Packages received by Spy with no R.A.# visible will be refused and returned to sender. Spy strongly recommends that you send your package via a carrier providing with a shipping number (UPS or FED-EX) as we are only responsible for what we receive.

*Please package the glasses in a box with adequate padding material to protect against movement and impact during shipping. Damages incurred due to improper
packing or shipping mishaps are not under obligation to be fixed by Spy Optic.

Lenses
We do not recommend changing sunglass lenses. Scratched lenses as a result of normal use are not covered under warranty. Spy does however offer a replacement service for items not covered under warranty.
If you have scratched lenses in your Spy frames, the entire sunglass (of equal or lesser value) can be replaced at a discounted rate. Please call 800.779.3937 or 760.804.8420 and ask for the warranty department to find out about your options.
No returns or exchanges are available on replacement products. All orders are final.

Spy products are covered by one or more of the following United States letters patents: D366,890; D363,504; D366,891; D387,794; D388,815; D392,304; D390,864; D392,665; D393,867;D397,133; D470,882; D488,499; D500,781; D534,573; D552,665; D557,730; D557,731; 5,610,668; 5,898,468; 6,050,684; 6,715,157; D565,085; D564,570; D564,569.
Other United States and foreign patents pending.”